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Contact Us

Shenzhen SUNSKY Technology Limited

 

 

Ticket

 

Pay attention please, this page will be updated ioccasionally!

 

In order to visit it next time, please collect this page!

CONTACT US

If you have any questions, please contact us via e-mail, our customer service representatives will response you in 24 hours. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact our customer service representatives.

 

Live Chat

Use the Live Chat function to chat online with one of our customer service representatives.

MSN: info@oemele.com
Tel: +008618336628044

FAX: 008601088737985
E-mail&MSN: info@oemele.com


Working Hours: Monday to Sunday 9:00am - 6:00pm EST

 

 

 

Q1. What is the guarantee on a product?
A. All products come with at least 12 months guarantee and CE certification. Everything that offered always comes with a 100% Satisfaction Guarantee: If you are not 100% satisfied with the item that you purchased from me, please return it within 14 days of auction's end, and I am happy to refund the entire purchase amount including the original cost of
shipping.All return items must have a confirmation or a tracking number and insurance is highly recommended. We are not responsible for any lost or damaged return items.


Q2. What if I want to return a product I do not like?
A. You can return a product that you do not like within 14 days of receiving it. The product must be in working condition with its original package.


Q3. What is the supplier's obligation?
A. 1 The Supplier must make sure the goods deliver on time and correspond to the description given to the customers.

2 The Supplier shall perform the Services with reasonable skill and care and to a reasonable standard in accordance with recognised standard and codes of practice.

3 The Supplier accepts all responsibility for the condition of tools and equipment used in the performance of the Services and shall ensure that any materials supplied shall be free of defects.

4 In addition to the Customer's rights, the Supplier guarantees all Goods against faulty workmanship and materials for a period of 12 months from the date of delivery.

For any questions or suggestions please do not hesitate to contact us.

Contact us:

Email&MSN: 
wwwoemele@gmail.com

Tel&Fax: +008615539991122

Adress:  16 Suzhou Street, Haidian District, Beijing Digital Building 

City:       Beijing

Country:  China
zip:    100086

 
 
 
 Return Policy
 

 

 

We promise that all the products are in brand new box with original accessories, package, manuals, registration card, Serial number etc . All items come with 1 year warranty .

 

We offer international warranty,if any issue after sale 7 days goods can be returned to our company,30 days exchangable and 3 years repaired.

 

1.If you are not happy with the item please return it for an exchange or refund.

 

(1)All returns must be in original packing and condition with everything received from us including the returns form, invoice, user manual etc.

 

(2)Please note that any items returned but incomplete (including the returns form) will remain unprocessed and will delay any refund or exchange.

 

(3)Once we receive the item, we will refund in full price you paid for the item .This will be done as soon as the item has passed through our inspection department. 

 

2.Warranty

 

(1)These items have been tested and are guaranteed to be working when they arrive.

 

(2)We operate a 7 day refund policy so that you can return any item that you are not happy with.

 

(3)If you do have a problem with any item please contact us first to allow us the opportunity to rectify it. 

 

Satisfaction Guarantee:

 

Your satisfaction is very important to us and is always  our priority goal for the company. Any comment about our service is cherished by all our the team members.All the information of customers are kept as commercial secret here!

 
 
 
 Privacy Policy
 

 

 

 

   

        In order to better provide you with numerous products and services, oemele.com collects two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site.

 

1)Personally Identifiable Information
This refers to information that lets us know the specifics of who you are. Personal information is requested when you register and order a product or service, enter contests, fill out surveys, and send us feedback. For example, this information might include your name, billing address, shipping address, telephone number, e-mail address, credit card or other payment information, and product details. With this information, bussn.com  can fill your orders and better provide you with personalized services. 

 

2)Non-Personally Identifiable Information
This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you shop on our site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. For example, this information may include the Web site's Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.

 

 

  •  
     How Does  oemele.com Protect Your Private Information

 

      The security of your personal information is very important to us. We never sell or rent your personal information to any third parties under any circumstances. We value your trust very highly, and will work to protect the security and privacy of any personal information you provide to us and will only use it as we have described in our Privacy Policy.

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Previous: FAQ

User Comment

Leonidis: Given Score ( 2016-11-20 05:37:42 )
I want to pay with PayPal and send the product to Bulgaria ?
Administrator
Glad to tell we can sent items to Bulgaria, We usually send the item to Bulgaria through DHL or EMS, it will take 5-7 days before you receive it.
The shipping fee is USD 50.00 per 5 units for all electronic products, if no more than 5 units you still need to pay USD 50.00, the shipping fee includes freight tax & Insurance.
that's great if you can make a big order, we are wholesaler, more you buy we will offer more discounts, order more than 3 items,we can offer you our vip price;order more than 5 items, can get all free shipping cost. we will also sent screen protector as gift for free to you.
Let's say if you are going to buy a Motorola Aura (Diamond Edition) for example:
Item name : Motorola Aura (Diamond Edition)
Promotion price : USD 849.00
Postage & Insurance : USD 50.00
Amount : 1
Total : USD 899.00
Leonidis: Given Score ( 2016-11-20 05:37:13 )
I want to pay with PayPal and send the product to Bulgaria ?
Administrator
Glad to tell we can sent items to Bulgaria, We usually send the item to Bulgaria through DHL or EMS, it will take 5-7 days before you receive it.
The shipping fee is USD 50.00 per 5 units for all electronic products, if no more than 5 units you still need to pay USD 50.00, the shipping fee includes freight tax & Insurance.
that's great if you can make a big order, we are wholesaler, more you buy we will offer more discounts, order more than 3 items,we can offer you our vip price;order more than 5 items, can get all free shipping cost. we will also sent screen protector as gift for free to you.
Let's say if you are going to buy a Motorola Aura (Diamond Edition) for example:
Item name : Motorola Aura (Diamond Edition)
Promotion price : USD 849.00
Postage & Insurance : USD 50.00
Amount : 1
Total : USD 899.00
techbutik: Given Score ( 2016-10-14 13:42:12 )
Can you ship to Hungary?
Administrator
Glad to tell we can sent items to Hungary, We usually send the item to Hungary through DHL or EMS, it will take 5-7 days before you receive it.
Anonymous user: Given Score ( 2016-05-31 20:25:07 )
I would like to know if your apple and samsung mobile phones are original or not
Administrator
Let's say Apple iPhone 6s 16GB for example, our mobile phones are all original and brand new, we have the invoice and maintaining card, if the Apple iPhone 6s 16GB appears any quality problems in a year or two, you can refund or maintain it in the Apple store in your location, and we are sure about that when items arrive you,you will be satisfied with our good quality and warranty also.
Anonymous user: Given Score ( 2016-05-31 20:24:56 )
I would like to know if your apple and samsung mobile phones are original or not
Administrator
We promise that all the products are in brand new box with original accessories, package, manuals, registration card, Serial number etc. All items come with 1 year warranty.
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© 2005-2017 Shenzhen SUNSKY Technology Limited Copyright, All Rights Reserved.
Address:#14 Fuxing Road, Haidian District, Beijing Digital Building
Tel: 008618336628044 E-mail: wwwoemele@126.com
MSN wwwoemele@126.com